As a sole proprietor, we take great pride in what we sell. Our goal is for you to have something you will love and enjoy for many years to come. If by chance what you receive is not as you had hoped, we will be happy to take it back for either a store credit or full refund within 15 days of receipt. Refund will be applied to the original form of payment.
We are flexible and want you to be happy. If for some reason this is not enough time, we will take the item back and issue a store credit after 15 days with a maximum of 25 days.
Due to the nature of the art and craft business, we would appreciate your fairness in notifying us by email that the item is coming back. For safe transportation, it would be best if shipped back in it’s original packaging.
If we have made an erro, and the item needs to be returned, we will cover your shipping costs both ways, in the return and the replacement.
All other return costs will be your responsibility.
Shipping costs are calculated from the size and weight of the total boxed order. We ship with Canada Post unless otherwise specified. If you want special shipping arrangements please contact us by email. Items are shipped from Elora, Ontario.